About Sunset Properties
Thank You to All of Our Homeowners and Guests. We Appreciate Your Business!
Some Comments From Guests And Homeowners:
" Our family has been coming to Sunset Beach every year since 1975, when our two sons were 8 and 6 years old. From the beginning, we loved the beautiful beach, the gentle ocean and the perfect houses we rented for our small family. Forty years later (2015) we own a home with our sons and their families continue to visit every year. We are very appreciative of the rental management provided by Sunset Properties. Questions and requests are promptly answered, and every effort is made to help us keep our property up to date and enjoyable for our loyal guests. Thumbs up for SP. The beach is still magnificent and the ocean still gentle." -G & J Mirrow, Toledo, OH
"You have the best rental company in Brunswick County!"—M.B. Fayetteville, NC
"I wanted to let you know I appreciate all the help your team gave us this season. Thanks for your quick response to my many questions. We were very surprised and pleased that we rented so much this year."-J.C., King, N.C.
"Wanted to drop a note of thanks to the entire Sunset Properties team. The house was in excellent shape this year, and it seems each year gets a little better. It is a great feeling to open the door and see that the house has been well maintained." - B.M. Raleigh, N.C.
"Your staff continue to bend over backwards to provide fabulous customer service. You have built an impressive organization based on exemplary customer service and should be very proud."—T.M., Fayetteville, NC
"All of the changes that have been made have been absolutely for the best. Response time and the knowledge by the staff is terrific. No matter who I talk to, each is knowledgable and more than willing to help. I just wanted you to hear about how well you are doing!"—M.G., Richmond, VA
"We rented with Sunset Properties last year, our first stay at Sunset Beach. We thoroughly enjoyed the nice quiet family atmosphere and service. We decided then this was the place for our yearly family vacation."—J.P., Zebulon, NC.
"We originally stayed in the west side of this (oceanfront) duplex. When it went to the "Dark Side" (a competitor), I switched to the east side of the building."—J.J. Midlothian, VA.
"I like your straight forward approach on costs"—H.R, Fort Mill, SC.
"The ease of your website vs other rental agencies websites put me over the top. Good work" —D.R., Charlotte, NC.
"My family rented from Odom Company and then Sunset Properties for years and years. In 2009 we rented from another company for some reason that I can't even recall now. The home was fine but the customer service was terrible. Before we left Sunset Beach that year we made a reservation for the home we currently rent. There was no question what company we would rent from nor will we make that mistake again. I have never come across an employee at Sunset Properties that wasn't helpful and friendly. I have worked in the tourism industry for over 25 years so I know how important it is to be hospitable. I also know that it isnt always easy but Sunset Properties does a top notch job and should be commended. Thanks for making our experience at Sunset Beach a pleasure from start to finish! " —A.P., New Market, VA.
"The people in your rental office are great!"—K.G., Monrovia, MD
"The folks at the front counter were very courteous. The beach was wonderful. This was our third trip to Sunset Beach, and I'm sure we'll be back next year."—T.C., Erie PA
"Those in office & making house calls were great. We have always dealt with Sunset Properties and have been pleased. People are always so friendly on the island! So pleased to meet new friends. It's always a place of refuge! Thank you!"—M.L. Matthews, NC
"You have a great staff, great island. We love Sunset Beach. Wow what a great vacation!"—C.M. Union Beach, NJ
"Thanks for the updates during the last storm. It is a load off our minds to know that things are OK down there. Thanks for keeping us up-to-date." —J.L., New York, NY
"Our family members have been coming for 20+ years. Peaceful. Being there is about family and water; not like other resorts where the focus is anything but." —K.P. Silver Spring, MD.
"We love Sunset Beach and have rented from Sunset Properties for many years. We are still looking for that 'perfect' house. This was a good one!" —H.M. New York, NY
"Thank you so much for your good work in caring for all properties and for keeping us all abreast." —G.E., Waxhaw, NC.
"Enjoyed the new DVD rental. Thanks-" —R.R. Clear Brook, VA
"We appreciated the attention given when it became apparent that the elevator was not working. The upgrade was a good move-we'll rent it again next year. Everyone on staff was helpful and responsive. We appreciate the service provided. It was bumpy in the beginning, but I know you will work to help folks out with problems. Thank you."—E.S. Mead, CO.
"The maintenance staff was very fast at fixing a few minor things in the house. Thanks!" —S.W. Bridgeport, WV
"We always enjoy staying with Sunset Properties. Your maintenance staff is always very attentive. I always hate going home!" —K.B., Palmyra, VA
"We love Sunset Properties. Everyone is always so very special and helpful!" —E.K. Matthews, NC.
"Thanks for keeping us updated as to Hurricane Hanna's influence on our ability to have a vacation. It worked out fine, but the Weather Channel had us on alert prior to our departure from Ohio." —R.H. Van Wert, OH
"We really enjoyed the house and the island. The views from the screened porch are incredible. We were very comfortable. The business center is nice, and the office people are always very helpful and pleasant."—P. Malick, MD
Thank you for considering Sunset Properties as either your property manager or host for your family's next vacation here on the island of Sunset Beach, NC.
Our company began providing vacation rentals in 1988, and has grown over the years to become one of the largest rental management company and real estate sales operation on the islands of Sunset Beach and Ocean Isle Beach.
The company manages approximately 350 homes for short-term vacations. We have a total of 14 full-time employees who work with our homeowners and guests handling reservations, marketing, property services, housekeeping, maintenance, and accounting. We work with over 200 other contractors that help us with housekeeping and maintenance projects throughout the year. We work hard on a daily basis to fulfill our motto: "Setting a Higher Standard".
We offer homeowners an active marketing program. Our website has been designed by Virtual Resort Manager, and we continually update the site with more features to make it easier for both our rental guests and homeowners to use. We moved to a web-based reservation system to offer additional marketing features for our homeowners. We concentrate our marketing efforts on the web, direct email marketing, and general media promotion to market to both our large customer data base and to individuals that haven't experienced a Sunset Beach or Ocean Isle Beach vacation.
We strive to make our best feature our customer service. Each of our staff members wants to make sure, whether you are a homeowner or rental guest, your stay while on the island has everything to do with relaxing. Whether playing in the sand and water or simply reading a book on the deck, we hope you'll have little concern about items around the house itself. And if something comes up, our staff will tackle it as quickly as possible. The guest comments found on our site are samples of the comments we receive after a stay.
As part of our services, we do provide real estate brokerage for both buyers and sellers on the beach and the mainland. Our company is a consistent leader in volume of sales transactions. Feel free to call us with specific questions that we can help you with in that area.
If you own a home at Sunset Beach and would like to speak to us about our rental management services, feel free to contact either Al Ward (910-575-8649), Eddie Walters (910-575-8664), Randy Walters (910-575-8605) or Peggy Restiano (910-575-8642) to arrange a visit.